Terms and Conditions

Minimum Orders

$5.00 CAD minimum order charge applies on shipping orders under $25.00 CAD.

Return Policy

A 20% re-stocking fee applies to any returns eligible for returns. No returns after 7 days will be permitted.
No returns on consumable goods (sealants, sprays, etc.) or custom-ordered goods (screen doors, window screens, non-stock items).


All prices are subject to change or withdrawal without notice. Due to market and currency exchange conditions, we cannot guarantee the prices shown in our site will be the same when you order.
All prices in catalogue or quotes do not include GST or other taxes.


Orders may be placed using any of the following ways:
~ Fax: 1-905-851-6877
~ Phone: 1-905-856-2634
~ Email: sales@tiipinc.com
~ Web Form: tiipinc.com/orderform.html
~ In-Person: 2-50 Alex Avenue, Woodbridge ON L4L 5X1

Please have following information ready when ordering:
1. Company Name
2. Part Numbers and Quantities
3. Billing and Delivery Information
4. Purchase Order Number (if applicable)


Our goal is for quick processing of our customers' orders. However, due to the nature of our business, stock shortages will occasionally occur. Back orders are noted on your invoice, and will be shipped at the earliest possible time. Back orders will be shipped freight collect unless otherwise indicated. Our $25.00 minimum order policy does not apply to back orders.


Orders shipped via Purolator will be sent prepaid with the shipping costs added to your invoice. All other carriers will be shipped freight collect on your account. If not specified, orders will be shipped prepaid Purolator.
Please inspect all freight for visible damages prior to signing for goods. Do not accept cartons which show damage or are open. Once goods are signed for, claims for damages cannot be made.
If you have indicated a parcel be left without a signature, TIIP International will not be responsible for any loss or damage claims.
TiiP International Inc. will not ship orders to C.O.D. customers before payment has been received and processed.

Screen Door Orders

Screen door orders are all final sale, no returns will be accepted.
Once doors have begun production, no modifications can be made to your screen door order.
If a colour is not specified, we will fabricate your door in white.
If a mesh type is not specified, we will fabricate your door with black fiberglass.
All pick-up door orders must be picked up within one week of being advised the order is ready. We reserve the right to sell any unclaimed doors after the one week storage period has elapsed.

Errors in Shipping

If we make an error in your shipment, a full credit will be issued and parts may be returned freight collect- alternate arrangements for pickup may be made; TiiP International Inc. will advise method of shipment when you call or email us.

Website ("tiipinc.com") Terms of Use

All access to and use of this Website is governed by these terms. Entering into this Website indicates that you have reviewed the Website Terms of Use and have agreed to be bound by these terms.
All information provided on this Website is subject to change without notice. While efforts have been made to make this Website helpful and accurate, due to the open nature of this Website, and the potential for errors in the storage and transmission of digital information, tiipinc.com does not warrant the accuracy of information obtained from this Website. ALL MATERIALS POSTED ON THIS SITE ARE "AS IS" AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. tiipinc.com DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. tiipinc.com DOES NOT WARRANT THE FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. tiipinc.com DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Access to this Website is limited to viewing the linked Web pages solely for legitimate business purposes to access the information provided by tiipinc.com at this Website. Any access or attempt to access other areas of the tiipinc.com computer system or other information contained on the system for any purposes is strictly prohibited. You may not use any information contained on this Website other than in connection with a legitimate business purpose.
This Website contains many tiipinc.com and third-party trademarks and service marks. All marks are the property of their respective companies. All rights in the intellectual property contained in this Website including copyright, trademarks, trade secret and patent rights are reserved. Access to this Website does not constitute a right to copy or use any of the intellectual property of tiipinc.com, or its suppliers, manufacturers, or brands.
This Site may be linked to other sites which are not maintained by tiipinc.com. tiipinc.com is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by tiipinc.com of the sites. tiipinc.com disclaims any liability for links: (i) from another Website to tiipinc.com; and (ii) to another Website from tiipinc.com.
All materials contained on this Site are subject to the ownership rights of tiipinc.com and its Supplier, Manufacturer, and Brand Partners. tiipinc.com hereby authorizes you to make a single copy of the content herein for your use in learning about, evaluating, or acquiring tiipinc.com services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this Site.