$5.00 CAD minimum order charge applies on shipping orders under $25.00 CAD.
A 20% re-stocking fee applies to any returns eligible for returns.
No returns after 7 days will be permitted.
No returns on consumable goods (sealants, sprays, etc.) or custom-ordered goods (screen doors, window screens, non-stock items).
All prices are subject to change or withdrawal without notice. Due to market and currency exchange conditions, we cannot guarantee the prices shown in our site will be the same when you order.
All prices in catalogue or quotes do not include GST or other taxes.
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE
Orders may be placed using any of the following ways:
~ Fax: 1-905-851-6877
~ Phone: 1-905-856-2634
~ Email: email@example.com
~ Web Form: tiipinc.com/orderform.html
~ In-Person: 2-50 Alex Avenue, Woodbridge ON L4L 5X1
Please have following information ready when ordering:
1. Company Name
2. Part Numbers and Quantities
3. Billing and Delivery Information
4. Purchase Order Number (if applicable)
Our goal is for quick processing of our customers' orders. However, due to the nature of our business, stock shortages will occasionally occur. Back orders are noted on your invoice, and will be shipped at the earliest possible time. Back orders will be shipped freight collect unless otherwise indicated. Our $25.00 minimum order policy does not apply to back orders.
Orders shipped via Purolator will be sent prepaid with the shipping costs added to your invoice. All other carriers will be shipped freight collect on your account. If not specified, orders will be shipped prepaid Purolator.
Please inspect all freight for visible damages prior to signing for goods. Do not accept cartons which show damage or are open. Once goods are signed for, claims for damages cannot be made.
If you have indicated a parcel be left without a signature, TIIP International will not be responsible for any loss or damage claims.
TiiP International Inc. will not ship orders to C.O.D. customers before payment has been received and processed.
Screen Door Orders
Screen door orders are all final sale, no returns will be accepted.
Once doors have begun production, no modifications can be made to your screen door order.
If a colour is not specified, we will fabricate your door in white
If a mesh type is not specified, we will fabricate your door with black fiberglass
All pick-up door orders must be picked up within one week of being advised the order is ready. We reserve the right to sell any unclaimed doors after the one week storage period has elapsed.
Errors in Shipping
If we make an error in your shipment, a full credit will be issued and parts may be returned freight collect- alternate arrangements for pickup may be made; TiiP International Inc. will advise method of shipment when you call or email us.
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